Terms of delivery & payment

Delivery Policy

At Design by Moritz we ship to all countries within EU. In Sweden the shipping cost is 59 SEK (free for orders above 500 SEK) and for all other countries the shipping cost is 84 SEK. The delivery time to contries outside Sweden is normally 4-8 days.

Payment Policy

Payments at Design by Moritz is done with credit card. Allowed credit cards are America Express, Visa, Mastercard, Swich/Maestro, Solo, JCB and Discover.

Exchanges, Return & Refund Policy

If you're not entirely happy with your purchase at Design by Moritz you can always return your item. You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it and in the origial packaging. Use the return address as stated on your delivery note. You will be responsible for paying for you own shiping costs for returning your item. Always contact us at info@designbymoritz.se before you return your item. Once we've received your item we will notify you and return the amount of the item to same account as the money was withdrawn from.

Reclaim policy

As a customer at Design by Moritz you have the right to return you item within three years in case the item is defective upon delivery. If you receive a defective item we want you to contact us at info@designbymoritz.se and then return the item according to instructions above (see the section "Exchanges, Return & Refund Policy"). If we decide that the item is defective and approves the reclaim we will return the amout of the item & the delivery cost to the same account as the money was withdrawn from originally.